Frequently Asked Questions

Below are some of our most frequently asked questions.

Where do you ship to?

Currently we only ship our products throughout the Republic of Ireland.

What is the shipping cost?

The standard shipping cost is €6.

The local delivery cost is €4. This covers Cork city & surrounding areas.

Get FREE standard shipping when you spend over €60. Just use code "FREESHIP" at checkout.

**NOTE - this cannot be combined with any other discount codes/offers.**

Please also note that our store requires a minimum order value of €8.50 (before shipping) to place an order.

Do you cater for events (parties, weddings, communions etc.)?

Yes we cater for all kinds of events. We can also offer discounts when purchasing in bulk. Contact us at info@sweetsensations.ie for more information.

Do you offer discounts for corporate orders?

Yes we offer discounts for corporate orders. Contact us at info@sweetsensations.ie for more information.

How long will my order take to arrive?

The current delivery time frame is 1-3 working days once your order has been dispatched.

We aim to process all orders within 24 hours of being placed.

Orders placed over the weekend will be processed on the following Monday (excluding bank holidays).

Orders are shipped via a courier. You will be supplied with a tracking number once your order has been dispatched.

Can I modify my order once it has been placed?

You can modify your order ONLY if it has not been shipped yet. Please contact us at info@sweetsensations.ie as soon as possible if you wish to modify your order. Unfortunately you will not be able to modify your order once it has been shipped.

Can I cancel my order once it has been placed?

You can cancel your order ONLY if it has not been shipped yet. Please contact us at info@sweetsensations.ie as soon as possible if you wish to cancel your order. Unfortunately you will not be able to cancel your order once it has been shipped.

Can I return my products?

Please see our returns/refund policy here for more information.

How can I contact Sweet Sensations?

For all queries, you can contact us at info@sweetsensations.ie.

We aim to respond to all emails within 24 hours.